---
title: Warranty
description: Alta Enterprises, Inc. offers a 5 year warranty on energy saving commercial pool covers and automatic reel systems.
---

![Alta_Webpage Header_Warranty-1](https://www.altapoolcovers.com/hs-fs/hubfs/Website%20banners/Alta_Webpage%20Header_Warranty-1.png?width=2000&height=387&name=Alta_Webpage%20Header_Warranty-1.png "Alta_Webpage Header_Warranty-1")

# Pool Cover and Reel System Limited Warranty

What is covered by this warranty? Alta warrants all products it manufactures to be free from defects in materials  
and factory workmanship to the original end user. This warranty is contingent upon the proper use and care of the  
equipment and does not cover equipment that has been modified or has been subjected to abusive physical or  
environmental stresses.

Alta agrees to repair or replace, at its sole discretion, any product that fails to perform as specified within the below  
scheduled timeframe after the date of the original shipment from the factory unless otherwise noted. This warranty  
relates only to defects in materials and workmanship and does not include damage or failure resulting from other  
causes, including, but not limited to acts of God, misuse or abuse, accident or negligence, fire, improper installation,  
excessive heat or ice damage, abrasion or storage outdoors without a UV blocking cover. This warranty does not  
apply to fading of materials or to any corrosion of any metallic parts. Damage induced by the improper use of  
chemicals is not covered by this warranty.

BLANKET/COVER: The Series 5000 blankets shall remain serviceable for five (5) years. Specifically excluded are:  
damage caused by chemical action, abrasion, damage arising from misuse, damage to the product(s) resulting from  
normal wear, abuse, neglect, modifications made by non manufacture approved representatives, any operation  
inconsistent with the manufacturer’s recommendations, or any other causes beyond the manufacturer’s control. This is  
a parts only warranty. Customer is responsible for freight and installation. Do not super chlorinate with the blanket on  
the pool.

REELS: The structural components of the reel system shall carry a structural lifetime warranty. The electrical  
components shall remain serviceable for five (5) years. Specifically excluded are: damage caused by chemical  
action, abrasion, damage arising from misuse, damage to the product(s) resulting from normal wear, abuse, neglect,  
modifications made by non manufacture approved representatives, any operation inconsistent with the manufacturer’s  
recommendations, or any other causes beyond the manufacturer’s control. This is a parts only warranty. Customer is  
responsible for freight and installation.

ELECTRONICS: Electronics shall remain serviceable for FIVE (5) years. Alta Enterprises will supply electrical  
components as needed, e.g. fuses, relays etc. but it will be the responsibility of facility sta to replace them.  
Most components are plug in/plug out and only take a few minutes to replace. Specifically excluded is: damage  
caused by chemical action, moisture, misuse, neglect, brown/black outs, and customer made modifications. This is a  
parts only warranty. Customer is responsible for freight and installation.

What will Alta do related to the product covered by this warranty? Alta shall provide, F.O.B. the factory, new or  
reconditioned replacement product or parts (Alta option). This warranty does not cover labor to remove or install  
equipment and parts.

What is not covered by this warranty? Damage or loss in transit as indicated by bill of lading, normal wear and tear,  
chemical damage, discoloration, misuse and damage or loss caused by neglect, abuse, vandalism, modification,  
improper installation, lack of proper maintenance (such as keeping products clean, etc.), regular maintenance items or  
physical damage are not included in this warranty. See owner's manual for recommendations related to the use and  
care of the product.

To make a warranty claim contact:

Alta Enterprises | 7100 Spectrum Lane | Missoula, MT 59808 | info@altapoolcovers.com